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Mission & Vision

We know that you expect high-quality products, competitive pricing, and consistent supply. We go beyond the status quo of the generic injectables market by redefining our philosophy based on:

Corporate Goal

Make customers want to do business with Eugia,
by making it easier to do business with Eugia

Mission

Make buying generic injectables an experience customers look forward to

VISION

Become synonymous with excellent customer service and continuously improve upon this excellence by being:

  • Transparent
  • Responsive
  • Consistent

CORE VALUES

  • Customer-centric
  • Proactive
  • Flexible

Who We Serve

HEALTH SYSTEM CUSTOMERS

  • Fair pricing models
  • Fulfillment of drop shipment requests for many products in our portfolio
  • Availability. We are quick to respond to questions and/or concerns
  • Transparency and adaptability

GPOs

  • Customized product procurement solutions for GPO partners and their members
  • Timely development of contracts

Trade Partners

  • Quick turnaround time that is praised by our partners

What makes our service exemplary?

Our people.

At Eugia, we take the customer experience seriously and pride ourselves on our ability to anticipate our customers’ every need. We do not use contract manufacturers or third-party logistics firms to manage our customer service. That means less waiting—and wondering—about a response. When you call, we answer. Although we sell generic injectables, your experience will be anything but. We know that you expect high-quality products, flexible pricing, and consistent supply. We go beyond the status quo of the generic injectables market with our service philosophy.

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